Communicate with ACPS
There are a variety of ways to get in touch with ACPS.
From enrollment and grading policies to safety procedures and student performances, there are a variety of reasons for which families, employees, community members and other stakeholders need to communicate with ACPS.
Alexandria City Public Schools
1340 Braddock Place
Alexandria, VA 22314
Emergency Hotline: 703-866-5300
Parent liaisons and outreach assistants will also continue to connect families in need of assistance through the ACPS Helpline. Families can text or call the Helpline Monday-Friday, 10 a.m. to 3 p.m.:
- For English, text or call 703-844-1763
- For Spanish, text or call 703-844-3424
- For Amharic, text or call 703-927-6866
- For Arabic, text or call 703-927-7095
Primary Communications Tools
To help you navigate these every day questions, we compiled a list of our primary communications tools:
When you have a question, concern, or comment you want to share with ACPS leadership, connect with our community engagement team to ensure your message is routed correctly.
When you need to speak with a specific department, office or program, use this directory to find the main phone number of the department.
When you need to communicate with your child’s teacher or counselor, use ParentSquare to direct message staff, excuse an absence, sign-up for parent-teacher conferences and more.
When you want to have an interpreter on the phone line with you when you call your child’s school, dial ACPS’s toll-free number and enter the school’s unique language code.
If you are a member of the press, please connect with our media relations specialist and communications team.
When you want access to public records, make a request under the Virginia Freedom of Information Act.